Travel insurance often feels like a box to tick before a family trip. It is not. It is financial protection against events that can change your life in a single day. Many parents assume that 鈥渃omprehensive鈥 cover is enough. It is only enough if you declare every medical condition, list every destination, and understand the small print. Even a minor omission can invalidate your policy. Medical care abroad can cost hundreds of thousands of euros. The difference between being protected and being financially exposed comes down to what you declare and the cover you choose.
The most important advice I can give you is this: be completely truthful when arranging your travel insurance. If you are unsure whether something is relevant, declare it. Give more information, not less.
Failing to disclose something that seems minor can invalidate your entire policy, even if your claim has nothing to do with the condition you failed to mention. This happens more often than people think.
Why full disclosure matters
Here is a real-world example.
A mother purchases an annual family travel insurance policy. She does not declare that her 12-year-old daughter had been assessed for ADHD and was later diagnosed with anxiety the previous year. She believes it is unrelated to travel and does not mention it.
During the trip, her daughter falls from a horse while riding in the mountains. She sustains a severe head injury and requires emergency intensive care and repatriation to Europe.
The insurer refuses to cover the medical costs or the air ambulance transfer. Their reason: the anxiety diagnosis was not declared, which invalidates the policy.
The family must find over 鈧500,000 to pay for intensive care, the medical team, and the specialist aircraft required to bring their daughter home. They secure a loan against their mortgage. They later face losing their home.
This is not an isolated story.
Insurance companies assess risk based on the information you provide. If that information is incomplete, they can legally refuse payment.
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What you must declare
When purchasing travel insurance, carefully review your child's medical history and your own. Be truthful and thorough about:
All medical conditions, including mental health conditions.
Any pending tests, referrals, or treatment, even if no diagnosis has been made.
The full duration of your trip.
Every country you will visit, including transit countries.
All planned activities, especially sports and water activities.
All transport you intend to use, including car or motorbike rental.
Road traffic accidents are one of the most common causes of death among travellers. Insurers often charge additional premiums for motorbike or car use, especially in countries with high accident rates.
If something happens in a country you did not declare, even during a stopover, you may not be covered.
Do not choose insurance based on price alone
Insurance companies market themselves to encourage price comparison. The cheapest policy is rarely the safest choice.
If your policy does not meet your needs, hospital bills abroad can be financially devastating.
Buy your travel insurance on the same day you book your trip. This ensures you are covered immediately if you need to cancel due to illness, diagnosis, or other unexpected events.
Make sure your cancellation cover matches the full value of your trip.
If you are based in the UK, the can help you find policies tailored to complex medical histories:
If you live elsewhere, look for a regulated insurance broker who specialises in medical travel insurance.
What to do in a medical emergency overseas
Preparation matters. Discuss emergency plans with your children before you travel.
Step 1: Alert others immediately
Make noise. Shout. Draw attention. Do not hesitate.
Step 2: Call local emergency services
Ensure your phone works abroad and that you know the local emergency number.
Common emergency numbers (always check before travelling):
European Union: 112
USA & Canada: 911
Barbados & Cayman Islands: 911
Australia: 000
New Zealand: 111
Hong Kong: 999
India: 112
Japan: 110 (police), 119 (ambulance & fire)
China: 110 (police), 119 (fire), 120 (ambulance)
When the operator answers, they may speak a language you do not understand. Stay calm. They will need to know:
Which service you require (Police, Fire, Ambulance, Coastguard)
What has happened
How many people are involved
Your exact location
Provide a street name and building number if possible. If not, use GPS coordinates or a location app such as What3Words. Emergency services may also triangulate your position via your phone.
Remain on the line until you are sure help is coming.
Step 3: Contact your insurer and embassy
Once you are in hospital:
Call your insurer's emergency number immediately
Inform your embassy or consulate
Embassies can help arrange translators and may assist with communication between you, the hospital, and your insurer.
Travel insurance is not a box to tick. It is financial protection against catastrophic loss.
Be honest. Be thorough. Read the small print. And make sure the policy you choose truly protects your family.
Dr. Natalie Prevatt is the UK's only dedicated children's travel medicine consultant paediatrician. A seasoned expat herself, she brings a wealth of personal and clinical insight to her mission: helping families travel safely, confidently, and joyfully. Based in London, Dr. Prevatt offers both in-person and telephone consultations through her specialist Travel Health Appointment service, which provides in-depth, 55-minute sessions to fully prepare parents and children for international journeys.
Her comprehensive consultations cover everything from managing jet lag, flight comfort, and in-flight illness, to bite prevention, destination-specific health risks, and child-friendly vaccination strategies. She also provides expert guidance on travel insurance, restricted medications abroad, pool and water safety, and travel challenges related to allergies, asthma, ADHD, and more. Her approach is hands-on, evidence-based, and tailored to the practical realities of family life on the move.
Dr. Prevatt's clinic is a trusted resource for parents navigating complex travel requirements, offering rapid access to vaccines, compassionate care, and modern distraction techniques for young patients. Whether you're planning a short holiday or an international relocation, her service ensures you and your children are ready鈥攎edically and mentally鈥攆or the adventure ahead.
Appointments can be booked online, and Dr. Prevatt recommends scheduling at least 8 weeks before departure to allow time for any necessary vaccinations and preparations.