大咖福利影院

lasvegan wrote:

So far no refund on items out of stock when being selected but in stock when ordered!
just a brain teaser

When ordering on line, they tell you if the item is out of stock, also the only item that had a limit was Cup of Soup, I believe five per order.

Well the way I understand from my step-son who actually did the ordering, I may be wrong, but they put a hold of the money on your credit card ( Like reserving the money but not actually receiving it at this time) . When the order is going to be shipped, then the actual amount is applied to the card.

At the time of the hold, we receive on screen a message that we must call this 800 number to confirm the purchase. The number actually belongs to the Bank of America. I have a Ooma Telo (V.O.I.P.) with my US telephone number which allows me to call anywhere in the states.

I had the BoA customer service person in less than a minute, I confirmed the purchase, she said to repeat the order checkout again and it will be approved. I was not expecting everything to happen so fast.

Once previously, about two years ago, I tried to use my card and for some strange reason it didn't go through. I called BoA and I got the usual message, this time it was going to be a three hour wait. I opted for them to call me back when it was my turn, they called me back the next day.

I thought I would have to go the same thing this time, thinking with the pandemic they would be overloaded with calls. Five Stars to BoA for the quick service.

lasvegan wrote:

Yup I have been through that! But 50% of the time The order is incomplete at my door! Not sure why being in the Phil's i can think of a couple! They said that the courier report said all delivered. lol! Now i have guard verify it before letting them into complex for delivery

Thanks for the heads up, never gave a thought about it until your reply. I will make a list of my order in case there is not an itemized receipt with the delivery and cross check it with the delivery person.