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Description

Company Profile: World's provider of resources and connects customers harmoniously. For its years of proven history in the industry, they are well-known as the top outsourcing company.

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Position: German Customer Care Associate

Industry: BPO Company

Location: Ortigas, Pasig City

Salary: Negotiable

Schedule: Shifting

Work set-up: Work Onsite

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BENEFITS :

✅Paid Language Premium

✅Vacation Leave

✅Sick Leave

✅HMO

✅Government Mandated Benefits

✅Allowances

✅Other benefits will be discussed during the offer

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Requirements:

✅Filipino national can speak, read and write German language

✅Can Communicate in English (Conversation)

✅At least two years of college required or completion of a vocational course or any related.

✅With customer service background is a plus but not required

✅Willing to work onsite

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Responsibilities;

✅Inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media

✅Listen to customers' questions and concerns and provide answers or responses

✅Updating/sending reports, translations tasks, client correspondence, assist in the final testing of new surveys and processes, and some data analysis

✅Responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty

✅Perform other related tasks needed

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Recruitment Process:

✅Resume Screening

✅Initial Interview

✅Final Interview and Language assessment with German Speakers

✅Job Offer

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HOW TO APPLY:

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Send your resume to: �� euro.openings@gmail.com

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