大咖福利影院

COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world's largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

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✅Position: German Service Desk Analyst

✅Company Industry: IT BPO Company

✅Work Location: McKinley, Taguig City

✅Salary: Php 90,000 - Php 100,000 gross

✅Work Schedule: Shifting

✅Work Set-up: Onsite

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BENEFITS :

⭐Sick Leave

⭐Vacation Leave

⭐Medical Insurance

⭐Night Shift Differential Pay

⭐HMO

⭐Other benefits will be discussed during the job offer

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JOB REQUIREMENTS:

✅Any Foreign National proficient in German language with Permanent or Temporary Residence in the Philippines

✅At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.

✅Knowledgeable in Computer application

✅Computer and internet savvy - can navigate through Windows/Internet with ease.

✅Experience in handling IT or Technical Support is a plus but not required

✅BPO experience is an advantage

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JOB RESPONSIBILITIES:

✅Attend to inquiries of customers regarding hardware or software problems of computer

✅Installing and maintaining computer systems and network applications

✅Responding to the concerns of the clients via phone call or email

✅Resolving technical issues quickly and efficiently

✅Managing, prioritizing, and documenting incoming questions and service desk tickets

✅Prioritizing and resolving IT concerns and escalating serious issues to relevant department

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RECRUITMENT PROCESS (ONLINE PROCESS):

✅Resume Screening

✅Initial Interview

✅Language Interview

✅Technical Interview

✅Hiring Manager's Interview

✅Job Offer

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HOW TO APPLY:

Register now on our website to be updated with our Job Openings: �� https://jknetwork-jobs.com/register

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Send your resume to: �� euro.openings@gmail.com

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Contact us for more inquiries:

Look for: Ms. Berlyn

�� Mobile: ( 63) 917-638-1992 | ( 63) 917-638-1962

�� Viber: ( 63) 917-638-1962