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Dipin Dhingra Mobile: +91 9815520033, E-mail: dipindhingra83@gmail.com Employee Recital Tenure Organization Designation Since Jan’ 10 Digicomp Complete Solutions Ltd Regional Manager(North) (Dell Authorized Service Centre) (Dell Authorized Service Centre Project) ïƒÃ…Â’ Currently responsible for maintenance of Walk In Service Center activities in North India. ïƒÃ…Â’ Business development, planning and execution of marketing activities ïƒÃ…Â’ Converted leads to prospects and then to clients by ensuring smart work, focused activities and strategies ïƒÃ…Â’ Acquisition of New Clients and exploring business development avenues Tenure Organization Designation Jun ‘07-Aug ‘09 Dell International Services Technical Support Expert Mohali ïƒÃ…Â’ I was responsible for troubleshooting customer’s hardware and software related issues on their Dell systems over the phone and through chat process as well. ïƒÃ…Â’ Using remote access tools like Dell Connect, to remotely help the customers in any part of the world. Significant Accomplishments ïƒÃ…Â’ Got 3 Promotions within the span of 3 years with the company ïƒÃ…Â’ Conducted competitor and market research, pricing review recommendations to the management. ïƒÃ…Â’ Worked in teams & Coordinated Tech Fest effectively during college. Academia B.Tech. (Mechanical Engineering) Haryana College of Technology & Management, Kurukshetra University 2001-2005 ïƒÃ…Â’ Industrial Training:- 10 weeks training at Bhushan Steel Limited Academic Accomplishments ïƒÃ…Â’ Certified Professional Course on AutoCAD, CATIA, AutoLISP, Studio max 3D from CDAC Mohali ïƒÃ…Â’ Won laurel in declamation & debates in school & college IT Skills ïƒÃ…Â’ Gained working knowledge in MS- Office applications, Routers,Laptops, Win XP, Vista, 7. Personal Details Address : 1163, Sector 42-B, Chandigarh, Pincode 160036 Date of Birth : 5th June 1983 Marital Status : Married Linguistic Abilities : English, Hindi & Punjabi Reference : Available on Request