Having lived and travelled in many countries, I've come to appreciate how rare it is to be able to rely on anything or anyone who isn't family or a very close friend. Efficiency and timeliness are rare qualities in cultures. I can only think of the US (with some major exceptions), the UK, Canada, Austria and Germany falling into this category. (Gary - as you know, I've visited the Netherlands several times and greatly enjoy the country, but I don't know it well enough to pass judgment in this area - your thoughts here are appreciated.) Even Switzerland, where I know the Swiss German and Swiss French cantons pretty well due to my work, isn't particularly timely. They're efficient but they take a long time in being efficient, if you know what I mean.
It's much more common to live in a place where inefficiency and unreliability reign supreme. So it is in PR especially, and the rest of the Caribbean and Latin America, and in Spain, France, the Czech Republic, and even in Ireland (although to a lesser extent).
I cannot speak to Asia, the Middle East or Africa but I can guess.