大咖福利影院

toonarmy9752 wrote:

is it a deposit though - the comment simply said three months up front?

Maybe just their way to be able to say they do not take a deposit, thus attracting some ex pats and maybe getting around the issue that they shouldn't anyway?

tearnet wrote:

MELITA don't charge, didn't want a deposit and have a faster broadband service, never had a problem with their customer service either.
Terry

Agree.聽 On two occasions, one a fault and the other an additional service, I've had to rush home from the Melita office to get there before the engineer arrives.

R.

toonarmy9752 wrote:

despite the statement of unlimited packages there is a limit for normal use - a reasonable usage policy is in effect on most servcie providers here

i suugest that if you want truly unlimited internet you ask for a business package and pay for it

That's right toon, unlimited within a limit

toonarmy9752 wrote:

just get internet and landline then take an android聽 smart tv box - you will be amazed at what you can watch for free.

pm for details

may i pm you as well as i need more info as well?

thanks

paako1 wrote:

GO 100%

Have you ever read Melita terms and services? If you do you will be amazed!
() you can find them here...
You have to pay 75euro deposit saying refundable, but if you disconnect they charge you 45euro for Equipment Refurbishing Charge plus 25 euro to collect the equipment so that leaves you with a 5 euro return on the deposit.
Early termination fess on Melita could go up to 300 euro depending on several factors while in GO it is fixed 70 euro
Recently they forced the users to upgrade their speed but automatically putting the prices up that made me want to disconnect from them, as I also had a technical problem on my Internet and send them an email, called them, etc and for 3 weeks nothing! So I decided to move on and go to GO.
GO now has a perfect plan just for internet and telephony without any installation fees, etc. I am paying 10 euros for the first 6 months and 20 euros after the 6 months without any extra charge! while in Melita it was 75 deposit which I never got back plus 50 installation fees plus 25 euro per month on a month to month basis.
Yes Melita Internet can be better from GO in terms of speed, but Melita's customer service is the WORST and if you have eventually a problem then you are in big trouble while in GO they were fantastic.

So in conclusion if you read the terms and services for both the companies GO is much better, prices are better, but internet a bit slower. Melita offers better speeds, but if you have problem you'r in trouble and they customer services and terms and conditions sucks.
Your decision

Followup: After disconnecting from Melita as I was 100% dissappointed from the Customer Service, now we are more than 2 and a half months and I still havent got back the money from the initial deposit. I went again there, send them email, they confirmed that there is an amount of 80euro pending and still after almost 3 months they havent issued a cheque. I suppose that if I owed them money they would also ask for the "legal" interest rate

carlomelita wrote:

Hi all,

For any information regarding Melita in Malta, don't hesitate to ask. (moderated : advertisement)

Looking forward to helping you make your life here even better!

Thanks,
Carlo.

Hello Carlo

My account number is 1879793.
I am waiting over 3 months now to get the deposit money back after discontinuing the Melita service聽 as I was and still聽 am one of the hundreds of unhappy Melita customers.
If I were to owe money to Melita for a month they would ask for interest rate, and they other way round I am waiting more than 3 months and still no refund.
I have been to the Melita headquarters, wrote an email, the money is cleared that there is a balance of 80 euro, but still no cheque.
A simple WHY?