Misspelled name in international airplane ticket

3POSTS

8 years ago

Can somebody please help me or give me some advice because I don't know exactly what to do anymore regarding the misspelled name on my flight ticket. I already went to the agent where I booked and purchased the ticket as soon as I noticed the mistake but he said there's nothing he can do anymore. I also emailed Saudi airlines but replied to contact the agent. I'm still not at ease and still worried although the flight is still far. Please help...

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CSMISHRA Member

16POSTS

8 years ago

It happens most of time in this country due to language problem. Just see if at least one part of your name as in passport match with that in ticket
For example suppose your name id聽 Garry Stewart Sobers
Then if one 'Garry' is in the ticket other parts different then still You can check in
If totally different
pay cancellation fees to Rebook the ticket in correct name

Mick Saudi New member

4POSTS

8 years ago

we had the same experience in聽 india聽 just last week聽 the travel agent was very unkind聽 however she said she would put a note on the ticket
we said NO Thanks聽 as long as your ticket is valid to get on the plane i dont see any issues聽 we didnot have any聽
remember you have rights聽 go for it tell customs聽 if problem you did not write the ticket

best luck

Mick Saudi

Garfield_13 Member

3POSTS

8 years ago

Thanks for the message CSMISHRA!
Actually the mistake was only a 1 letter in my family name the rest are correct. I don't know whether a cancellation could be available and try to book for a new one would be best. But I'm trying my best not to. I just want the agent to correct it or the airline before my flight.

Garfield_13 Member

3POSTS

8 years ago

To all who responded thank you so much! I already told the agent but his kind of a rude person bcoz he said there's nothing he can do anymore. He didn't even bother to help and advice me what to do next. Anyway I already contacted the airline and I need to process it myself, there's a charge for the correction聽 but it's better than to be sorry later. Half of this was the travel agent fault although the agent is playing innocent and throw all the blame on me. He has the copy of my passport for goodness sake and his the one entering all the info in his computer but didn't even bother to double check. Lesson to be learn pay attention, focus and don't trust the agent. 馃 To all who will book through travel agency, make sure u dictate letter by letter of ur name or ask him to dictate it to u once he finish typing it in his computer. Sorry to say I fall into a rude agent.

1 member reacted to this post

wanzahmad Member

1POSTS

7 years ago

i have this problem now...
the very bad services from saudi airline.
But what the method that you used to pay the charge?
i've contact the technical team but ask for my credit card password!!

hafsamohammed Member

1POSTS

7 years ago

hi.
i booked my mother-in-law's ticket via saudi airlines. I misspelled her name by mistake. 馃槗Her name on the聽 passport is SARFARAZ BEGUM
I forgot the Z in sarfaraz. I am so tensed right now. Can you please tell me will there be any problem and how can i change it. Please help me.

XTang Bahrain/UAE/KSA Expert

11978POSTS

7 years ago

Look, for small misspellings, it is not a big deal i.e. one letter different here and there.聽 As long as the overall name is in line with your passport.

Kaby VIP Member

566POSTS

7 years ago

If you have booked it via Saudi Airlines Website you can Visit its office or call on their toll Free Number and get the name corrected.
If you have booked it through any third party website then it needs to be cancelled and re-book again,
for re-booking you need to pay again as third party websites take 40 days for a refund.

It totally depends upon the Agent who issues the boarding pass whether to allow you with the mistake or not.

Helpmeansalot Member

1POSTS

6 years ago

#10

Please anybody can help me.. I bought saudia airline ticket and misspelled my name. My name is Bernie but in my ticket name is BEERNIE. Is that a problem?

XTang Bahrain/UAE/KSA Expert

11978POSTS

6 years ago

#11

Nope.聽 I have had worse.

Maissoun Kasraoui Member

1POSTS

last year

#12

Hello,

I have the same problem. I have booked the ticket Saudi airlines through a third party (GoToGate) and I have misspelled my name with one letter to change! My name is Maissoun and I wrote Mayssoun. I have contacted the agency gotogate and they have asked me an additional fee to pay plus the fee from saudi airlines. And I don't know if this guarantees the misspell change since I have read a lot of negative comments about GoToGate. I contacted Saudi Airlines and they can't change the name, they told me that the request should come from the agency themselves. I have also read in another forum that Saudi Airlines can change the name directly within 24 hours of the flight departure time or we can change it directly at the agency.

Is anyone in the same situation as me? What can I do? Please help.