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鈥淵ou pay for the steak, but you don't get the steak!

鈥淵ou pay for the steak, but you don鈥檛 get the steak!鈥


I don鈥檛 know if anyone recognizes this phrase, but it鈥檚 one that Judge Judith Sheindlin (aka Judge Judy) used to talk about in her court cases. Which brings me to the grumpy old man complaint of the day. Vivo, and it鈥檚 overwhelmingly complicated APP which you are forced to use. It is nothing more than a money grab. My other half forgot she was not connected to wifi the other night and burned up her 11 gigabytes of monthly data. No problem right? Just add some data. Which gets me to the point. I go to the VIVO App, select her number, select recharge, pick some Gigs and hit pay. It pops up the PIX code which I pay and expect to get an indication that her internet is back NADA鈥

Ok, I figure I鈥檒l wait a couple hours and check again. Still nothing available for her in the data department. Then a bit later I stumble upon the 鈥淭echnical Support Button鈥 in the app. I click on it and have it do it鈥檚 analysis. The pop-up informs me the data is exhausted, would I like to buy a package of data to tide me over? So what the heck, I figure maybe this is the 鈥渕agic bullet鈥.聽 So, I cough up another $R10 for a gig and select to add it to my next bill. Hitting proceed, everything is supposed to be Honkey Dorey. However, guess what? Still 鈥淣O STEAK鈥.聽 So now I鈥檓 thinking maybe tomorrow I鈥檒l get the steak. My thoughts are this, where is this money in the meantime, and who is benefiting by using it while I鈥檓 waiting for my steak? It doesn鈥檛 seem right that someone should be able to sell you a product which is purely digital in nature without delivering it immediately upon payment. It just smells in my grumpy old mans mind.

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Telecoms have done this grifting and stealing for decades. You have no recourse.

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12/10/24 @bepmoht.聽 Thanks for confirming once again my contention that all Brazilian cell carriers are terrible, they're just terrible in different ways.聽 Sorry to hear about your troubles, but at least you were smart enough not to CALL them, and spend time in Customer Disservice Hell.

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Yeah, I've got claro and it's impossible to access their website in the US to check on things.聽 Luckily (knock on wood) I haven't had any issues.聽 I pay my prepaid bill via Banco do Brasil.

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@mikehunter

Ya, I pay my bill automagically every month too. However, this was a case of needing some extra DATA to tide me over until the next billing cycle.

@bepmoht

UPDATE:


5 hours later and I received 3/4 of my steak. We鈥檒l see what tomorrow brings.馃Υ

1 member reacted to this post
12/11/24聽 @bepmoht
UPDATE:
5 hours later and I received 3/4 of my steak. We鈥檒l see what tomorrow brings.馃Υ - @bepmoht

Bom apetite! 馃構

"Ao ponto" I hope......