Dutch-Speaking Customer Service Advisor 鈥� Sports Betting & Gaming | Lisbon
Lisbon
Description
We are hiring Dutch-speaking Customer Service Advisors to join an international customer support team in Lisbon, supporting users of a leading global sports betting and gaming platform. The company operates across multiple international markets and serves millions of customers worldwide.
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If you have a passion for sports, enjoy helping customers, and want to work in a dynamic, fast-paced environment, this role is for you.
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�� Your Responsibilities
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Provide customer support via incoming calls, live chat, email, and social media
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Assist customers with:
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Account setup and verification
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Login and technical issues
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Payments and financial inquiries
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Platform navigation and general questions
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Act as a knowledgeable consultant for customers within the sports betting industry
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Handle customer inquiries, complaints, and feedback efficiently and professionally
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Build strong, trust-based relationships through clear and friendly communication
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�� Candidate Profile
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Dutch language: C2 / native level (mandatory)
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English: B2 level
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Minimum 6 months of experience in customer service (mandatory)
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Interest in sports and online platforms
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Strong communication skills (written and verbal)
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Confident using computers and MS Office tools
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Tech-savvy, with the ability to quickly learn new systems
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Available to work rotational shifts
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⏰ Working Hours
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Monday to Sunday
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08:00 – 23:00
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Rotational shifts
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2 rotating days off per week
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�� Salary & Benefits
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Base salary: €1,100 gross/month
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Paid 14 times per year
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Complexity bonus: €80/month
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Paid 11 times per year
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Meal allowance: €7.63 per working day
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Paid training and onboarding
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Stable employment in an international environment
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Modern office in Lisbon
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�� Work Model
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100% on-site in Lisbon, Portugal
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✅ Why Apply?
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Work for a major international betting & gaming platform
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Use your Dutch language skills daily
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Join a multicultural, energetic team
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Gain experience in a fast-growing global industry
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Live and work in sunny Lisbon ��
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�� Apply now and take your customer service career to the next level in Portugal!
Job offer details
- ExperienceJunior, Graduate
- Contract typesPermanent contract
- Working timeFull time
- Language(s) spokenDutch (Fluent), English (Advanced)
- Start date22 January 2026
Contact details
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