大咖福利影院

I have been working the Gambling Industry for over 10 years. Throughout these years I have contributed towards the attainment of good results in almost every places I have been working in. I am a motivated and skilled operator focusing mainly on customer satisfaction. My experience started from small provincial towns up to big cities, which gave me the opportunity to know different kind of customers. As a betting shop manager I have had a good experience in managing sports betting shops, improving product's knowledge and its dynamics, considering the constant updates that this industry faces every day. Furthermore,I have an extreme passion for technology and a certain ability to transmit it to my colleagues. I'm curious about computing in all its form of use, I' don't go panic if I have to manage a new software, and I'm even enthusiast to explore every new possibility it can give, living all as a new challenge. Also, I have a fast and accurate typing. As a mini-casino manager I gained an excellent knowledge of the whole gambling industry, acquiring a great familiarity with the use of various gaming platforms (Slot Machines, Video-lotteries, Roulette, Betting) . I always ensured the right management of the accounting procedures, a daily interface with the company, and a constant reporting; to verify and implement the procedures was also my duty , along with employees shifts schedule, analysis of the competitors and micro-marketing issues. During my last experience and I also took care about the promotion of the corporate Online Gaming website, so I dealt with registration issues, documents verification, providing informations about games and promotions, trying to inform every customer about the advantages that the online gaming platform could give. During my customer care experiences I dealt with problem-solving about computers, pay TV, telephony, ADSL and networking, Smart TV, decoders, etc., and I gained a pretty good knowledge in managing customers by phone , always being aware of the high standard requested by the company in terms of timing and quality of the call. Furthermore I have a certain ability in using various CRM (Siebel, AS400, Avaya). I'm fluent in English, and I'm able to speak also in Spanish, French, and of course Italian as mother tongue. I live in Italy, and I'm doing all my best to find a new goal in my life after losing my job (due to economical reasons), so I am deeply motivated in moving to the UK, because It's my dream since I was a kid. I hope you can evaluate my CV and give me this opportunity Kind regards Marco