Internet in the Philippines
You can try Streamtech, which is the Philippines’ newest wave in fiber internet. We offer various home internet plans
Streamtech's website: [link moderated]/
Kiwi Forever wrote:The only fast speed PLDT has, is the cashiers who can take your money 80 times faster than PLDT broadband or fibre
You for got to mention the PLDT cashiers take your money 80 times faster than customer service. PLDT cashiers no longer get my money.
Over 98% of the internet is delivered to counties via ocean submarine communications cables and these corridors have names. The Asia-America Gateway (AAG) has over 15 fiber-backed communications cables connecting America to Asia. Once each country connects to that system, the internet is brought to shore of each country via cable landing stations. The main landing station networks in the Philippines used by PLDT include: AAG, ASE, APRICOT and EAC-C2C. Â
The main point are:Â
1. There is more than enough speed to give the faster internet here based on the fact that the speed capability of the AAG between the USA and Asia is 2.88 Tbit/s [Terabits/Second] (2.88e+12) or 2.88 Tbps × 0.125 = 0.36 TBps. This conversion of 2.88 Tbps results in 23,040,000 Megabits/Second (twenty-three million forty thousand Megabits/Second) speeds at the landing sights.Â
Proof: During my MSIT studies (1999 - 2002), my research included AT&T’s Application for Cable landing License linking Asia to the USA... as referenced under: SCL-LIC-20070824-00015, which involved the 2001 IB Docket No. 00-106, Report and Order, 16 FCC Red 22167, 22192-93.
2. Since part of the fee structure includes bandwidth, the sharp demands here have resulted in PLDT slowing the normal speeds to accommodate more customers. More customers, at lower/slower speeds, results in longer online usage where profits are maximized by this ISP.
Proof: Exceed your data plan usage/day and watch your speed reduce to near zero during the balance of that 24hr period. Is the UNLI truly unlimited?
Calif-Native wrote:For those that may want to fact check and/or take PLDT to task on this..... here are some facts!
All is well with your post. . . .
My problem I had no connection for three weeks and kept getting excuses and unfulfilled promises of service. I finally emailed the licensing commission and they contacted PLDT and sent me a copy of their email to PLDT.
Then PLDT finally showed up and they parked behind the truck from Sky who was installing my new cable service. From the time I called Sky, it took only several days for them to install my new service.
All this happened way before Covid.
Calif-Native wrote:Proof: Exceed your data plan usage/day and watch your speed reduce to near zero during the balance of that 24hr period. Is the UNLI truly unlimited?
Yes. "unlimited" is BS...
coach53 wrote:Calif-Native wrote:Proof: Exceed your data plan usage/day and watch your speed reduce to near zero during the balance of that 24hr period. Is the UNLI truly unlimited?
Yes. "unlimited" is BS...
I have Sky, with two smart tv's and maybe four smart phones and two laptops all linked to through my router, we have no slow down or buffering.
tpiro wrote:Hey Spence... is Sky Internet available in Cebu / Mactan? and.. how much a month if you don't mind me asking... I take it that it is Fiber.. right?  Thanks Tony
Hi Tony,
I'm in Metro Manila so I don't know if Sky is available in Cebu / Mactan. Probably there are companies offering fiber in that area.
Here is a breakdown of my cable bill:
Sky Cable (TV)Â Â Â 899 php
Additional outlet 250 php
Broadband    2499 php
Advertised Speed 120 mps, speed as this writing 82 mps download 23 mps upload.
It's fiber cable but we should not be misled by that term, I'm sure the main trunk is fiber and maybe the distribution points, but from my home to the connection on the pole is not fiber.
Many people are dissatisfied with their cable company, the product, price or customer service.
I'm satisfied with Sky as I have not had any problems.
The best service I've ever had was Cox in Las Vegas. They will make an appoint with you which has a two hour window. Many time they could fix the problem remotely from the office.
If we do have an outage (rare), I can use my dual-sim smartphone as a hotspot. We have 5G coverage here with Globe & Smart. It is incredibly fast.
I have also used a Globe LTE mobile wifi hotspot. I see that Smart now has a 5G mobile hotspot (battery). It may be a good backup as well.
Billy
Just a general clarification:Â Â
Copper-/coax-based technologies vs. full-fiber technologies
1. Older systems that use copper lines (i.e., DSL, etc.) are part of the old POTS systems (POTS = Plain Old Telephone System), and have tons of wires spliced between small cards that continues the signals over the copper, to the exchanges.Â
2. Fiber systems use a cable distribution system (DSLAM) and signals are sent via the fiber to the exchange using what is called Gigabit-capable Passive Optical Network (GPON). When you check your PLDT modem/router label, you will see this acronym "GPON". This means that the equipment is using this "Gigabit-capable Passive Optical Network (GPON)" to enable the fiber circuit to your home. Most PLDT routers of the last 3 years are provisioned for GPON.Â
Summary - There is no copper between the DSLAM to the customer (unlike DSL).Â
It would be counter-productive to land the fiber signal from the ocean cable, then convert that signal for copper transmission to the ISP, then convert it back to fiber, to input into the the DSLAM.Â
Therefore, once a fiber circuit originates from the provider's landing structures, it is processed thru the various traffic processing devices (including BRAS or Broadband Remote Access Servers), and on to the DSLAM, the fiber optic cables are laid from the exchange to the cable distribution system (DSLAM), then to the end user.Â
Both PLDT & GLOBE are under pressure to improve as we saw back in 2020, when President Duterte threatened to seize their assets if they failed to improve service by the end of that year. Source:Â
Note: Off-topic but linked - Some are concerned about security with Huawei phones but few may understand that the more serious "leaks" of data come from units like the Huawei and ZTE networking equipment/DSLAMs (where their models like the UA5000, was reported as far back as 2009, to have many " telnet" backdoors that auto route info back to it's motherland - China). Source:
Thus, we see the US FCC's $1.9 billion "rip and replace" program, which is designed to remove equipment from US networks that's been deemed a threat to national security. Source:Â
This is a completely different topic/path to venture down with greater details.
When first introduced to this at a military school in early 1970's, it was fascinating to learn that these concepts originated in 1854.
Nonetheless, here in 2022, just understand the following..... internet data is processed in 1's and 0's.  The binary digit is a logic signal which is either off or on, representing 0 or 1, where 1 ("true") or 0 ("false").
To understand the Bit vs. the Byte, understand that 1 Megabit = 1 million '1's and '0's. Whereas, 1 Megabyte = 8 million '1's and '0's. Â
The same principle applies to the GB vs. Gb..... A Gigabit (Gb) is ten to the ninth power (1,000,000,000) bits where a Gigabytes (MB) is eight times larger than the Gigabit. Â
Why do we always see multiples of 8? It is because computers use binary numbers, and those numbers are powers of two.
Enzyte Bob wrote:coach53 wrote:Calif-Native wrote:Proof: Exceed your data plan usage/day and watch your speed reduce to near zero during the balance of that 24hr period. Is the UNLI truly unlimited?
Yes. "unlimited" is BS...
I have Sky, with two smart tv's and maybe four smart phones and two laptops all linked to through my router, we have no slow down or buffering.
I suppouse you have fiber.Â
Most of the Philippines dont have fiber option.
If questioned, you may get coded words (that most will not have a clue as to what they mean). Here is a small sample of the word-smithing that ISPs use to hide the truth when the term "fiber" is being used to make the sale to the customer:
FTTX (Fiber to the X)
FTTN (Fiber to the Node)
FTTB (Fiber to the Building/Basement)
HFC (Hybrid Fiber Coaxial)
Sky is HFC, where PLDT is FTTP (Fiber to the Premises). Few ISP's will tell you that as soon as you opt for TV/cable services here in Asia, you will get a hybrid system/slower speeds via one of your LAN ports.
Imagine planning a trip by car that advertises a 4-lane, 160 km/h toll road driving experience (with a guaranteed min. 80% average of the 160km/h speed). You pay your fees and plan your trip time based on the advert.  However, during the trip and without any warnings, the road is forced into a single lane road with a speed limit of 40 km/h.Â
This is what the ISPs do here in Asia and continue to get away with it.Â
No matter our language base, a "fiber-powered" vs. "Pure Fiber" should not leave us guessing which one is "end-to-end" pure fiber optics.
So what are you saying here with a plethora of information- unbeknownst to most however, to some; understandable. I can appreciate that. My question is... which one of these are better.. PLDT or SKY or, do you have another suggestion without detailing. Preferably Cebu/Mactan area and hopefully packaging (Internet and Channels). I know it may depend on location and how many splitters are in the equation but mainly interested in (up-time rating/%), reliability and customer service/satisfaction.. if there is such a thing.
Thank you in advance.
tpiro wrote:Calif-Native
My question is... which one of these are better.. PLDT or SKY or, do you have another suggestion without detailing. Â
Thank you in advance.
PLDT remains the best option for the moment. Except for Globe, most of the others have some lease relationship with PLDT/SMART for their tie into the fiber system as they deliver hybrid packages to the customers.
Suggestion (step-by-step):Â
1. Attempt to get a pure fiber account,
2. Set up your registered Speedtest.net account for all testing,
3. Select the server in your home country or any major US City and monitor the PINGS/Test results only to that location,Â
4. Test your speed at least 4 times in 7 days,
5. Collect/share the summary of the tests for that month/billing period and email to PLDT,
6. Insist that PLDT responds to actual testing based on the real world testing of the your circuit.
7. Request (in writing) that PLDT adjust the billing or increase the speed to match true internet testing.
8. Do not accept any testing from your Philippine home to another location in the Philippines as a true test.
Note: With your registered Speedtest.net account, each speed test automatically connects to your selected server where all results are recorded in your account.  You can use that running history to prove if your circuit is performing at a minimum of 80% of the advertised speed you selected.
Globe fiber is as good as a scam, I have 150 Mbps subscription, yet my speed barely reaches above 50 Mbps. When I talk to the Globe representative over the phone, the guaranteed speed for 30Mbps is 30% of 150 which is 45 Mbps- @denz DT
I have had it for my internet provider for 2 years. after doing routine speed tests, i've never seen the quality of my internet reach over 40 Mbs.
Switched to Sky, which proved to be horrendous and only lasted a few months, at an average d/s of roughly 22 - 25 mbs. However, i can attribute this to poor network setup in our townhouse where signal was only good on the first floor.
Then switched to Converge ICT Broadband 3rd Quarter of last year, and seems to be the best at average of between 50 Mbs - 58 Mbs. I'm happy with it.

Btw If someone dont know. Look up with the difference between MegaBIT, which is only 1/8 of MegaBYTE. Perhaps some suppliers prefer to tell in bits to make it sound better than it is Â- @coach53
Make your relocation easier with the Philippines expat guide

Phones and Internet in the Philippines
When moving to the Philippines, the first ‘essentials' is telecommunications; Getting a local sim card and ...

Accommodation in Manila
There are lots of renting options to choose from when relocating to Manila. Most expats in the Philippines live in ...

Developing your social circle in Manila
When moving to a new city, invariably, the friends you meet and cultivate first will make the most impact and can ...

Lifestyle in the Philippines
About to move to the Philippines? Wondering how you're going to adapt to your new environment and lifestyle? ...

Traveling to the Philippines with your pet
Pets, particularly cats and dogs, are often considered as family members. So if you are moving to the Philippines, ...

Sports in Manila
With the hustle and bustle of city life, keeping an active lifestyle becomes more and more tricky. Manila offers a ...

Internship in the Philippines
Nowadays, globalization has a particular meaning for young professionals who are about to complete their higher ...

Study in the Philippines
The Philippines stands as an enchanting archipelago boasting a rich cultural heritage, breathtaking landscapes, ...
Forum topics on telecommunications in the Philippines
´ó¿§¸£ÀûÓ°Ôº for your expat journey



