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I've known the owner of this store for many years, her name is Madeleine Hollander, she's from Switzerland but have lived in Ecuador for a long time. She works with great artisans all over Ecuador and I truly believe she can be a good guide for you and put you in touch with great people. I don't know if she speaks English, but she is fluent in Spanish and German. Anyways, I'll be glad to help you in any way I can 
Here's the link to her store in Cuenca, which includes contact information. She also has a store in Guayaquil.
esquinadelasartes.com/index.php?option=com_k2&view=item&id=17:ecuadarte&Itemid=133&lang=en
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