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toonarmy9752 wrote:

just had a reply from the MHAS customer care to my email of yesterday

Hi toon. Would you be so kind as to share the email address you wrote to?

pgl wrote:

toonarmy9752 wrote:

just had a reply from the MHAS customer care to my email of yesterday

Hi toon. Would you be so kind as to share the email address you wrote to?

no problem  customercare.mhas@gov.mt

ricky wrote:

Hi Caroline,

no,it wasn't for permanent residency - just ordinary residency.

There is an accompanying letter stating that:

'May I draw your attention to the fact that the expiry date on the said document refers only to the electronic and security features of the card.This time limit is without prejudice to your rights under Community Law'

Maybe someone can explain what that means?

Cheers
Ricky

It means that after 5 years you just re-new your ID card without any application process (like bank debit cards)

KJulii wrote:

Hi .Yes I have receipt..We doing it trough accouter,they told her ..seems like everything okay

I really don't know anything about Visa's and Non EU residents but I can't help but think that the reciept is in your favour.
Can you go and see them at the place you were issued the visa and give them a copy of your reciept?
The receipt is holding as good proof of applying for residency in other government departments(Department of Education and Social Security offices)

KJulii wrote:

I asking accouter questions,she answer after i ask her to check with law her answer ..and she come back with excuse & totally dif answers...and its happening almost every meeting ..Maltese love to guess

You hit the nail on the head there! They would much rather tell you something, anything, rather than find the right answer!!

rainbow3 wrote:

Just a quick update on our applications, we applied by post and the Department received them on 19th June, this morning we received an acknowledgement email, its not personalised and is addressed to Dear Sir/Madam,I am assuming it covers both our applications as I used one email address for them both.

That's good to hear, maybe I will send mine in then...Do you need signed photos if you send in??

coxf0001 wrote:

rainbow3 wrote:

Just a quick update on our applications, we applied by post and the Department received them on 19th June, this morning we received an acknowledgement email, its not personalised and is addressed to Dear Sir/Madam,I am assuming it covers both our applications as I used one email address for them both.

That's good to hear, maybe I will send mine in then...Do you need signed photos if you send in??

yes, all explained in the FAQ on the Ministry website :-)

toonarmy9752 wrote:

its a standard response - hundreds are getting this now

I know, just giving a timeline in case its of help/interest to anyone else

georgeingozo wrote:

Biometrics only on Maltese citizen ones (and possibly non-EU ones)

I see, didn't realise that! Thanks

So really, thinking about this, it's even more of a stupid idea. The old certificates have your photo and ID number on it. They really didn't have to put so much work load onto themselves if they had just left it for new people applying as and when they were here 3 months. To include everyone all at once seems really silly!

rooikat wrote:

By biometric do you mean a chip? If so the new eResidence/ID cards for EU citizens are biometric.

No, biometric as in fingerprint.

coxf0001 wrote:

It's probably on a thread somewhere but, where does it say, that certificate holders have to apply??

it says in the Q&A, as it mentions old certificate holders dont need to provide proof - they aren't applying as such, but swapping their old certificate and ID card for the eResidency card

rooikat wrote:

Ok - got the gist of biometric, it appears that the Maltese interpretation of biometric varies according to which card it is used for

They've defined by functionality not by actual usage

ricky wrote:

Hi Caroline,

you can still use your ID card until the end of November.

Applying for new cards next week ? Do you have an appointment or are you just going to the Evans Building and hoping for the best?

The processing time can be up to 4 months at the moment. Unless you get it on urgent. Try !

Cheers
Ricky

No Ricky, I don't have an appointment, going to take me some sandwiches and a flask of tea lol!

I will need the receipt and hope that is enough to apply for my stipend this year. I'm sure it will be fine and I will keep a copy of my old certificate to show that I am a permenant resident (although they will have it on file.)
I will pay for 3 months student fares for the bus, so that should keep me going and hopefully I will have my card by then?!

Caroline